We offer refunds for both unopened and opened original packaged products.
The return request must be made within 30 days of receiving your item.

To request a return, please follow the steps below:

Step 1: Request an RMA (Return Merchandise Authorization)

Contact our customer service team to obtain an RMA number:
📧 help@suyvanra.com

Step 2: Send the item back

Once you receive your RMA number, return the product in its original packaging to the address below:

Return Address:
TAVEN LLC
1910 Thomes Ave
Cheyenne, WY 82001
United States

(Please do not send items back without obtaining an RMA.)

Step 3: Refund Processing

Once we receive and inspect your returned item, we will process your refund within 5–7 business days to your original payment method.

• Shipping fees are non-refundable.
• If there is an issue caused by us (defective, damaged, or incorrect item), we will replace the item or issue a refund at no additional cost.

Contact Us

If you have any questions regarding returns or your order, please contact us:
📧 help@suyvanra.com