Privacy Policy

Last updated: December 17, 2025

This Privacy Policy describes how Suyvanra (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://www.suyvanra.com (the “Site”).

1. Information We Collect

1.1 Personal Information You Provide

When you interact with our Site, we may collect the following information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party payment providers)
  • Order details and purchase history

We collect this information when you place an order, contact us, or subscribe to our communications.

1.2 Automatically Collected Information

When you visit the Site, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Time zone
  • Pages viewed and interaction data
  • Referring URLs

This information is collected using cookies and similar technologies.

2. Cookies and Tracking Technologies

We use cookies to operate our website and improve your experience. Cookies may be categorized as:

Strictly Necessary Cookies
Required for website functionality such as shopping cart and checkout.

Analytics Cookies
Used to understand how visitors interact with our website (e.g., Google Analytics).

Marketing Cookies
Used to deliver relevant advertising and measure campaign effectiveness (e.g., Meta Pixel, TikTok Pixel).

You can manage or disable cookies through your browser settings or through our cookie consent banner.
Where required by law, cookies are only placed after obtaining your consent through our cookie consent mechanism.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Communicate with you about your purchases
  • Provide customer support
  • Improve and optimize our website
  • Detect fraud and prevent abuse
  • Deliver marketing and advertising (where permitted by law)

4. Sharing Your Information

We may share your personal information with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal)
  • E-commerce platforms (e.g., WooCommerce)
  • Analytics providers (e.g., Google Analytics)
  • Advertising partners (e.g., Meta, TikTok)
  • Logistics and fulfillment partners

We do not sell your personal information.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

5. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders and provide services
  • Comply with legal and accounting obligations
  • Resolve disputes and enforce agreements

Order-related data is typically retained for up to 7 years, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing
  • Request data portability
  • Withdraw consent for marketing communications

6.1 GDPR (European Union)

If you are located in the EU/EEA, you may exercise your rights under the General Data Protection Regulation (GDPR).

Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Performance of a contract (e.g., fulfilling orders)
  • Compliance with legal obligations
  • Legitimate interests (e.g., fraud prevention and website improvement)
  • Your consent (e.g., marketing communications)

6.2 CCPA / CPRA (California Residents)

California residents have the right to:

  • Know what personal information is collected
  • Request deletion of personal information
  • Opt out of the sale or sharing of personal information

We do not sell or share personal information as defined under the CCPA/CPRA.

We will respond to verifiable consumer requests within 45 days, as required by applicable law.

7. How to Exercise Your Rights

To submit a request, please contact us at:

📧 Email: help@suyvanra.com

We may need to verify your identity before processing your request.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. We take appropriate measures to ensure your data is protected in accordance with applicable laws.

9. Children’s Information

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: help@suyvanra.com